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Careers

Our team is motivated about making a difference and passionate about supporting people in their journey toward financial well-being. While our staff size is modest, we are a mighty group of talented individuals striving to deliver impactful financial education to all Americans. We value diversity and are looking for hard working, dedicated and enthusiastic teammates.

Working for NEFE isn’t a job—it’s an experience.

Available Positions

Organization: National Endowment for Financial Education

Reports to: Senior Director, Operations

Location: Downtown Denver, Colorado (NOTE: full-time remote work is not an option for this position)

Type: Full-time Non-exempt

About Us

At the National Endowment for Financial Education (NEFE), we champion effective financial education. We are the independent, centralizing voice providing leadership, research, and collaboration to advance financial well-being. We do this by mobilizing and inspiring educators, researchers, and advocates nationwide to maximize the impact of financial education. We work hard to remove barriers, amplify outcomes, and elevate effective models through leadership, research, and collaboration. We believe this is important because everyone deserves the opportunity to live their best financial life and that equitable and effective financial education makes it easier for everyone to navigate the financial system, creating a more just society.

About You

You are enthusiastic and interested in supporting a non-profit organization in an office management and technical support capacity. You are mission-driven and biased toward social justice. You are committed to carrying out duties with the utmost professionalism, confidentiality, and discretion. You are energized when you can use your professional skills to support staff members that lead social change. You work collaboratively with other members of the staff to make sure that they have the support and resources that they need to be most effective.

What you will be responsible for in this position:

The office manager is responsible for the organization’s office operations, first-tier technical support, and maintenance of the organization’s crisis management plan.

  • Complete responsibility for office space, office furniture, copiers, and mail machine
  • Act as liaison to building management, submit requests for service and manage work orders (lighting, HVAC, custodial, etc.)
  • Serve as the fire warden for the suite and attends building management training related to fire drills and evacuations
  • Serve as the receptionist for the foundation; answer the door, greet visitors, and answer phone
  • Coordinate ordering and distribution of office supplies for the organization, including kitchen items
  • Coordinate office equipment leases and maintenance
  • Assemble, handle and ship outgoing materials, including conference booths and supplies
  • Maintain the foundation’s central files and storage
  • Perform duties of notary public (NEFE will pay for you to become one if not currently certified)
  • Maintain the kitchen in good order, including ordering of supplies, running the dishwasher, cleaning out the refrigerator, etc.
  • Manage budget related to office management duties and responsibilities
  • Provide administrative and project planning support to the CFO for the corporate department meetings and the Senior Director, Operations
  • Maintain security system and administer staff/vendor cardkey access
  • Create, implement, and maintain organization-wide crisis response plan and supplementary materials including incident response plan, business continuity plan, etc. as appropriate
  • Perform a variety of technical tasks and administrative duties, including basic troubleshooting which requires an interest in technology and good communications skills along with the ability to work with staff members diplomatically and skillfully
  • After preliminary evaluation, escalate complex or urgent technical or office operations matters to other internal or third-party support
  • Develop, write, and edit online help articles for internal staff on technology topics
  • Serve as back-up to the CEO/CFO/COS administrative associate position

We believe the following skills and experience will set you up for success in this position:

  • Strong organizational skills, including attention to detail and commitment to follow up and follow through
  • Ability to think proactively and prioritize work
  • Ability to solve practical problems
  • Excellent interpersonal skills
  • Good written and oral communication skills
  • Must be trustworthy and able to keep matters confidential
  • Ability to manage tight deadlines and be flexible and open to change
  • With training, documentation and/or instruction, able to operate, troubleshoot and maintain laptops, mailing machine, office copiers, phones, and printers
  • High level of proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) required and web conferencing software (Zoom, RingCentral, etc.) a plus-- including the ability to troubleshoot and/or research issues, and support other staff members
  • Experience with technical support and troubleshooting (printers, laptops, phones, meeting room equipment, accessories) a plus, but not required (training/documentation to be provided)
  • Experience with the creation, maintenance, and testing of a crisis response/incident response/business continuity plan a big plus, but not required
  • Experience administering a web-based phone system (RingCentral) a plus
  • High school diploma or GED (required). Bachelor’s degree, ideally in a computer-related field, a plus, but not required
  • 3+ years of experience as an office manager or in technical support or equivalent experience a plus, but not required
  • Certified notary public a plus, but not required

Physical/Mental Demands of the Job

Physical demands of this position are aligned with that of general office-based work, such as: regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting is required (e.g., 20lb box of papers).

Travel Required:

Minimal, up to 5% annually.

Compensation and Benefits

This base salary range for this position is between $43,800-49,000 and commensurable with experience, with an additional annual bonus potential based on performance. NEFE offers a generous employee benefits program that currently includes vacation, sick and holiday leave; health, dental, vision, long term care, and life/AD&D/disability insurance; EcoPass; professional development; tuition reimbursement; employee assistance program; employer 403(b) match; employer contribution to defined benefit plan.

NOTE: Although remote working is occasionally permitted (up to three days per month), this is not a full-time remote position.

Instructions

Email your resume and cover letter to hr-nefe.org with “Office Manager” in the subject line. No phone calls please. All application materials must be received by 5:00 pm MDT on Friday, April 30, 2021.

NEFE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender expression, national origin, disability status, protected veteran status or any other characteristic protected by law.

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