Brent Neiser, NEFE’s senior director of strategic partnerships and alliances, was appointed to a three-year term on the CFPB’s Consumer Advisory Board in summer 2017 and led board work on mobile financial services for the underserved in spring 2018.
Neiser was selected to create a national thought leadership presentation and organize a discussion for the Consumer Advisory Board. Neiser presented “Lessons Learned About the Needs of Specific, Targeted Vulnerable Populations around Mobile Financial Services (MFS)” at the first CFPB meeting on Trusting Mobile Financial Services: Needs, Barriers, Learnings and Opportunities. Alex King, NEFE’s government affairs fellow, contributed to the development of the presentation.
The new acting CFPB director rechartered the Consumer Advisory Board from 25 members to nine in June 2018. New members include consumer organization leaders, fintech firms’ founders/officers, a university president and NEFE. Neiser was the only member of the prior advisory board to be reappointed.
Since then, Neiser has attended several meetings covering topics such as using technology to prevent and respond to elder financial abuse; community bank, credit union and fintech partnerships; artificial intelligence in consumer financial services; consumer access to financial records; and much more.