Senior Manager, Communications
Jacquelyn Villa is a senior manager of Communications, creating compelling stories from NEFE’s research and editing materials to maintain consistent brand standards. She serves as a liaison across the Marketing, Research and Policy & Advocacy teams, guiding projects, managing timelines and collaborating on deliverables and external content. Jacquelyn builds relationships with NEFE partners and will support NEFE’s mission through efforts to strengthen its external presence.
Before joining NEFE, Jacquelyn was a project and communications manager at the National Center for Higher Education Management Systems (NCHEMS), where she created processes to support project management and coordinate client deliverables across the organization. She also developed content to increase engagement and improve brand recognition on social media, edited all public-facing publications, and managed the blog schedule to promote timely insights for state higher education. Jacquelyn also served as a project manager for the communications and convening teams at Education Commission of the States, where she supported convenings, produced event marketing emails, created project management processes, and assisted with the Thought Leadership project by providing presentation coaching to further the organization’s mission.
Jacquelyn earned her bachelor’s degree in English with an emphasis in creative writing from the University of Denver and attended the Denver Publishing Institute through DU, receiving a certificate in publishing. She enjoys reading, learning trivia, seeing new movies and cheering on the Denver Broncos. Jacquelyn has a strong passion for learning, helping others, and providing accessible knowledge to people from historically marginalized communities.